Resolving Disputes

7 Feb 2012

Property owners invest large amounts of their savings into property purchases. This creates an emotional connection to a property, which can lead to owners becoming outspoken when issues arise.

Disputes in strata and community title complexes can arise for many reasons - noise, safety, levies, maintenance issuesaesthetics and plain old pride. They generally arise between either the lot owners, owner-occupiers, committee members or neighboures.

This is where the executive committee (EC) can step in. The EC has an equal responsibility towards all lot owners, taking into account all the social, ethical and economic concerns in play. A strata manager can assist the EC in mediating issues between parties.

Dispute Resolution
A large owners corporation or body corporate will usually have an internal dispute or grievance resolution process in place. All parties should bear in mind that compromise, communication and respect are needed in order to reach a satisfactory outcome.

Where formal dispute resolution is required, the process varies state by state.

New South Wales
Mediation → Application to the Strata Schemes Adjudicator → Applicaton to the Consumer, Trader and Tenancy Tribunal → Office of Fair Trading

Queensland
Self-resolution → Commissioner for Body Corporate and Community Management (mediation and concilliation) → Commissioner for Body Corporate and Community Management (adjudication) → District Court

Victoria
Internal dispute resolution → Concilliation through Consumer Affairs → Application to VCAT (Victorian Civil & Administrative Tribunal) → Magistrate's Court.

If you have any questions about resolving disputes within your owners corporation or body corporate call your strata manager.

Comments

# At 9:39pm, July 5, 2015, Rahman said:
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同意好康兄所說 貪腐瀆職是很有可能的 但現時還沒有證據 所以很難說 執法不嚴 我倒不大同意 衛生部或質檢總局跟著會如何執法 刑事起訴 撤除免檢資格或禁售等等 還有待觀察 現在首先碰到的問題其實不是執法不嚴 而是延遲執法 早該回收的拖到現在才回收 當然 好康兄可能覺得我在咬文嚼字 因為廣義而言 延遲執法也是執法不嚴的一種 但我想強調的其實是普通法入面一個概念 就是 "justice delayed is jticsue denied" 內地雖不是行普通法 但我覺得有關官員如果能理解這個概念的話 便不會搞到如斯田地了
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# At 7:07pm, July 27, 2015, Lizabeth said:
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# At 9:53pm, December 26, 2015, Adhia said:
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